Tenant Screening

Do you really know who is renting your property? Many Hawaii property management companies don’t thoroughly screen tenants which ultimately ends up cost you more money down the line. We understand the importance of finding great quality tenants. To do this, our Oahu property management team has developed an effective way to weed out undesirable tenants to significantly reduce your risk as an investor.

Our tenant screening services include:

  • Complete credit history review
  • National criminal and eviction background check
  • Federal criminal background check
  • Verify their identity to help protect against identity theft
  • Review previous rental history
  • Employment verification
  • Looking for risky tendencies and behavior
  • Debt-to- income analysis

There is no additional charge to you for processing applications as this is paid by the applicant. You can have as many people as you want apply without any extra charge to you! Another way to make things even easier, applicants and can fill out their application online to speed up processing times. Finally, you are given the option to review each application with one of our leasing specialists just to make sure the applicant is a good fit for you and your investment.

Property Maintenance

Protected & Secure

It’s no secret that great homes not only add value but they are key to finding great tenants. This is why our Oahu Property Management team has developed an effective approach that will proactively help maintain your property in great condition.


Maintaining rental property is more than just responding to maintenance requests and painting. At HappyDoors Property Management, we believe the best way to protect and secure your investment is by identifying and addressing repairs quickly before they have a chance to cause problems. Not only does this help keep your property in good condition leading to happier tenants, but it helps save you money by addressing issues early on before they become a problem.

Property Evaluations

Checking on your rental periodically not only helps us perform regular
maintenance, it also gives us a chance to interact with the tenant and discuss the importance of maintaining the home. Even though many companies practicing property management in Hawaii do not perform regular evaluations, HappyDoors Property Management feels that it is an integral part in maintaining and protecting your investment. The best part is that this is at no extra cost to you!

We perform evaluations:

  • When we first begin managing your investment
  • With the tenant as they first take possession
  • Three months after the tenant has moved in
  • Nine months into the lease and one a year after that
  • When the tenant moves out of the property

The Tenant’s Role

Our custom lease agreement clearly defines the tenants role and responsibility in maintain your rental. While most Hawaii property management companies use a standard and generic lease agreement, we created our own based off of years of experience which was then reviewed by our attorney to make sure you are protected. It covers different things like false maintenance requests, annual carpet cleaning, and requiring renters insurance. Contact us and we would be happy to provide you with a sample copy.

Protocol for Maintenance Request

To minimize your expenses as a landlord, we have created policies and procedures on how to handle maintenance requests when they are received from a tenant. The goal is to save both time and money.

Here is a brief overview of our process:

  • General troubleshooting with the tenant
  • Negotiated pricing
  • Coordinating repairs
  • Paying vendors

Pre-screened Vendors

Do you really know who is maintaining your property? We do. In order to provide you with good quality work at competitive prices, each vendor is required to go through a screening process to see if they qualify to be on our preferred vendor list.

During our screening process we:

  • Check for proper licensing
  • Make sure they are insured and bonded
  • Verify that they have competitive pricing & payment terms
  • Interview them one-on- one

Accounting Services

Why take the time to log every payment that is receives and each bill that is paid when you don’t have to? At HappyDoors Property Solutions, we specialize in financial reporting. Our Oahu property management team understands that your time is valuable, so we have made your accounting so easy to review, that you really can’t afford to do it on your own.

Our Accounting Services Include:

  • Rent Collection
  • Recording Expenses
  • Monthly Statements
  • Annual Financial Reports
  • 1099 Tax Forms
  • Copies of Bills, Invoices, & Receipts
  • Tenant Billing & Invoicing
  • 24 / 7 Account Access
  • Direct Deposit Into Your Bank Account

We can also make reoccurring payments on your behalf for:

  • Hawaii GE Tax Payments
  • HOA Maintenance Fees
  • Yard and Pool Services

In addition to what is listed above, you will also receive a tax packet at the end of each year which will include everything your accountant needs to file your taxes. You can just sit back and relax knowing that your investment’s finances are being handled by one of the best property management companies in Hawaii.


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